Things have been quiet around here for a while because we have been working on a few major releases scheduled to happen in the next few weeks.
However, there is one oft-requested feature that we have made live today. You can now download the list of users in any segment or any campaign from WebEngage. Through this functionality, you can now export the list of users for any segment on WebEngage as a CSV file. In this CSV file, WebEngage will provide all the information it has about your known and unknown users. Interested in downloading the list of ALL your users – head over to the Users > List of Users page and click on the download button. Similarly, in the Campaign > List of Users section, you will now able to download all the details of how your users have interacted with your campaign. Eg. Download the CSV file of all the users who opened one of your email campaigns.
You can use this data to better understand your users by analyzing this data in your systems or in Microsoft Excel / Google Sheets. You could also use this CSV data to feed into some of the other systems you have such as advertising, retargeting, data warehousing systems etc.