WebEngage Blog

Startups incubated inside iAccelerator and CIIE (IIM, Ahmedabad) to get 6 months of FREE WebEngage subscription

avlesh — Mon, 06 Feb 2012 10:40:19 +0000

Hello startups! We love you, simply because we are one of you. 2 weeks ago we announced a partnership with The Startup Centre, Chennai. We are pleased to make a similar announcement for startups incubated inside iAccelerator and CIIE, IIM-Ahmedabad.

WebEngage has committed to offer 15 incubatee companies from these entities, a FREE subscription of WebEngage on first-come-first-serve basis. These startups will automatically be subscribed to the Standard Plan of WebEngage upon signing-up. It would be a pleasure to see these young companies grow along with us [and eventually pay for our service ]. All the best and make the most of WebEngage.

We take this opportunity to thank Pranay Gupta, the Joint CEO at CIIE, for being a great help in seeing this partnership go through.

Stay tuned. We love you!

WebEngage is now available as a partner application inside BigCommerce and a WordPress plugin

avlesh — Mon, 06 Feb 2012 10:07:07 +0000

BigCommerce Partnership
We are pleased to announce that WebEngage is now a partner application inside BigCommerce, one of the leading e-commerce platforms which powers online stores for over 20,000 businesses worldwide. We thank Mitch, CEO at BigCommerce, for helping us in getting the integration go through.

Details on how to integrate WebEngage in your BigCommerce store can be found here:
http://apps.bigcommerce.com/webengage/

WebEngage WordPress Plugin
We had this as a long time pending task on our todo list. Our customers won’t spare us either for not having the plugin out there. So, we finally obliged. For all you WordPress bloggers and WordPress based websites, we have one more reason for you to use WebEngage – a nice, sweet and simple plugin that just works.

Details on how to install the WebEngage Plugin for your WordPress website can be found here:
http://wordpress.org/extend/plugins/webengage/

Stay tuned. We love you!

WebEngage partners with The Startup Centre. Offers 6 months of FREE subscription to TSC residents

avlesh — Sat, 28 Jan 2012 05:58:00 +0000

We love startups. All of them. WebEngage has been the tool of choice for most newly launched web companies to get valuable customer insights. As a startup, there are numerous battles to fight. We get so involved in our daily chores that we kinda ignore one important aspect of being a startup – getting feedback from early adopters and acting upon it. Here we come; with a product so simple yet powerful that you’ll say “oh wow“.

In our quest to help young companies and see them grow with us, we are taking a big leap. We are pleased to announce that WebEngage is now a partner with The Startup Centre, Chennai. All TSC residents are now entitled for a 6 months FREE subscription of the Standard Plan for WebEngage. Being a helping hand gives us a huge sense of gratification. We hope that these companies will make the most out of WebEngage to improve their product offering.

A wholehearted thanks to Vijay Anand, the founder at TSC for reaching out to us.

Stay tuned. We love you!

Inviting product reviews for WebEngage

avlesh — Sat, 21 Jan 2012 10:34:40 +0000

We are pleased to announce that our 700^th customer signed-up for WebEngage (at the time of writing this post). Yay! We have raced to this number just within 3 months of our public launch.

We now power customer engagement on Big enterprises like Yatra, Cleartrip, Park n Fly, Eureka Forbes, Future Bazaar, Scott Dunn, Ezone Online, Hometown etc. Small/Mid sized online businesses like 99Labels, Flora2000, Buytheprice, MustSeeIndia, Justeat, Ayojak etc. Newly launched startups like Olacabs, Plyfe.me, ReadSocial, Rubymonk, DiscountPandit, DroidCloud, Show-N-Tale, Jobmonitor etc and Non-profit initiatives like SaveMullaperiyar.

As we continue to improve our offering, it would really be nice to hear from you about our product. We are now looking for geeky, unbiased reviews of WebEngage. If you wish to spend some time to give the product a go, please let us know. We’ll host all reviews (good or bad) on our blog. Please note that the review should focus on features inside WebEngage dashboard and the way it works on a customer’s website.

Existing customers can write their reviews on Firmology. The new ones can sign up on WebEngage for the Standard Plan (you won’t be asked to pay) and start using the product before reviewing. Need more info? Ask us.

As a token of gesture, we’ll offer top 5 reviewers a 1 year FREE subscription for our Standard Plan.

Stay tuned. We love you!

Our blog gets a new location and a facelift

avlesh — Thu, 24 Nov 2011 08:15:32 +0000

Moving away from a wordpress.com blog to a self-hosted one was since long an item on our wish-list. And we finally managed to find some time and patience to do it . We are pleased to announce that the erstwhile blog at webklipper.wordpress.com has now moved to this new location – blog.webengage.com. We have also made sure that the URL’s from old location seamlessly redirect you to the new domain. We hate broken links and bookmarks as much as you do. Special thanks to Amit Agarwal for his excellent post on how to migrate a wordpress.com blog to a self hosted blog – we referred it extensively for our migration.

Do let us know if like the new look and feel.

Ah, did we mention that we now have a separate engineering blog too? Here it is – engineering.webengage.com. Recently, we have received a lot of interest from the developer community. This will become our communication channel with them. On this blog, we also plan to share a lot of code snippets and some cool stuff on how we have done certain things at WebEngage. If code excites you, this blog is worth a subscription.

You can also follow us on Twitter and Facebook for updates.

Stay tuned. We love you!

WebEngage demo at Unpluggd

avlesh — Sun, 20 Nov 2011 08:58:25 +0000

WebEngage was one the 10 startups selected to demo at Unpluggd on the 19th of November, 2011. The event was held in Pune, India. This is the presentation we used for our demo.

Do share if you like/dislike. We’d like to thank Ashish Sinha and congratulate the entire PluggdIn Team for getting such amazing speakers and startups on one stage. Kudos!

WebEngage now has multi-admin support

avlesh — Wed, 19 Oct 2011 22:03:03 +0000

Your WebEngage dashboard now supports adding multiple administrators for a website. You can add any number of such admins or account managers based on your plan. There is a set of pre-defined features that you can restrict the access of such administrators to. E.g. Feedback inbox management, feedback configuration management, feedback styling & email template management, survey management, survey response management etc. Some screenshots to illustrate this better -

Adding an admin and assigning features

We send an email to this user and ask him/her to cofirm the add

Manage administrators at Settings > Widget Configuration > Administration

Still thinking why do you need multiple admins? We have a couple of reasons. You can add account managers for your website to -

recieve and reply to incoming feedback via multiple people.
let your creative folks manage the design and styling aspects of feedback and surveys without you having to share your email/pswd with them.
let your marketing team access all surveys, responses and analytics.
let someone else manage your entire account when you are holidaying

On a different note, we are hiring. Please spread the word for us.
Stay tuned. We love you!

[Announcement] We raised our first round of capital. Wooohooo!

avlesh — Tue, 18 Oct 2011 11:34:29 +0000

I am eternally glad and ecstatic to announce that we have raised our seed round of capital. This announcement is delayed by a couple of months as we got busy with our product. Getting funded is a dream come true for most startups and it is no different for us.

We raised our seed capital from a group of angel investors at the Indian Angel Network (IAN), led by Rajan Anandan – Vice President at Google India. We are glad to have the likes of Rajan, Sunil Kalra, Sadeesh Raghavan, Ashim Mehra, Nitin Singhal, Pradeep Gupta and Harish Mehta back us in chasing our dream run. We have added Rajan to the company’s board. We are super excited to have such stalwarts join forces with us and guide us towards building one of the most disruptive internet products of recent times called WebEngage.

So now that we have the money, what are we going to do with it? Well, several things including paying ourselves (salaries have been a luxury), scaling up our infra, hiring a few key folks and paying our office bills (on time). However, there are a few things that we’ll NOT use this money for -

We’ll NOT hire just because we have the urge to do so or now we have the money to do so. You belong to us only if you prove you are worth it. We are pathetic when it comes to hiring – none of us can work with the wrong guy/gal. We’d rather prefer to slog and work overtime than hire and repent. Oh btw, we are hiring – in dev, design and sales. Contact us if you are interested.
We’ll NOT move into a plush office. We work out of a 240 sq. ft. cave in Goregaon East, Mumbai. The office is well done and good to seat 8 of us (more on our office here and here).
We’ll NOT spend money on mindless advertising and marketing. No we won’t. Trust me, we’ll not.

At the time of publishing this post, this news was already carried by Pluggdin, VCCircle, Medianama and Alootechie. We thank them whole-heartedly for covering us, we are humbled.

Hello world, we have arrived. It feels orgasmic as I am about to complete this post.
Stay tuned. We love you!

We turned 1 today. Announcing the launch of WebEngage

avlesh — Thu, 13 Oct 2011 08:27:30 +0000

Our company, Webklipper Technologies Private Limited, was founded on the 13th of October, 2010. We have turned 1 today. We have had our own share of success stories in this one year – the joys of building one of the best contemporary engineering teams in this country, the joys of building a product that is being accepted on a global scale, the joys of finding new customers everyday … That said, it is the pains that we have been through to get here which makes us stronger and speaks of our character – the pains of fund-raising, the pains of a massive pivot, the pains of being written-off multiple times … these have made us all the more committed to give you the world class internet company we envisioned an year ago. Amen!

We are extremely excited to have reached this milestone. These pictures underneath capture the mood in our office today. Some privileged few have been invited for a dinner bash tonight to celebrate the occasion w/ us.

Cheers! From left to right - Manish, Vikas, Ankit and Avlesh

Business as usual

We’d like to take this opportunity to announce the launch of WebEngage. After being in private beta for 5 months and adding over 400 customers worldwide, WebEngage has moved out of beta a week ago and is now open for public on webengage.com. If you are an existing WebEngage user, nothing changes for you. We have added back-support for the integration code that you are using on your site. However, we’d request you to use the latest code. Please get it from your WebEngage dashboard – http://webengage.com/publisher/dashboard. We are sending a communication to all our users today regarding this and a bunch of other updates. If you are yet to try out WebEngage, this is THE time to do so. We have a FREE forever plan for startups low on cash . Sign-up today to try us out – http://webengage.com/pricing

Today, on our first birthday, we stand tall and challenge the big boys in customer feedback and engagement. Watch us. We are here to stay.

Stay tuned. We love you!

Getting ready for the public launch of WebEngage – disruption guaranteed

avlesh — Sat, 01 Oct 2011 14:43:12 +0000

In our last post, we shared w/ you that soon we’ll be moving out of private beta. The time is now, as we close in on the finishing bits and pieces for the launch of a brand new WebEngage avatar on webengage.com (yeah, the same pricey domain that we bought 2 months ago).

Get a peek into what’s cooking in our kitchen (click to see full image) -

New UI to be launched soon on webengage.com

Tell us if you like/dislike. If everything goes as planned, we release early Monday morning (3rd Oct, IST; or maybe even sooner).

Stay tuned. We love you!