From being a feature request to almost life threatening support calls – a fully customizable feedback tab has been one of the most requested features of all times at WebEngage. We kept deferring this till date because the task was a bit non-trivial in nature. WebEngage is available in 11 lanugages as of now, but the tab, thus far, was only offered in English.
| Not any more. We did it, finally! Have a look at these shiny tabs underneath; now you can create one for your website in a language of your choice. | |
 Some examples of custom feedback tabs. You can choose your own feedback text, color, background color and border color for the tab. |
 Oh, and we have a reason for our non-english customers to rejoice as well. Now, in a first, we let you choose your own unicode text to display on the tab! |
Underneath is a preview from the WebEngage dashboard to illustrate how does the tab customization UI looks like for a customer.
Customizing the feedback tab. Manage at Dashboard > Settings > Feedback Configuration > Feedback Layout
- All existing customers have been upgraded to the new design of feedback tab. Those who chose custom background colors earlier will see their tabs in the same background color and border.
- WebEngage icon in the tab is turned on by default for all customers. Premium or Assisted Plan customers can choose to turn it off for their corresponding tabs.
- Like all sweet things inside WebEngage, customization of your tab in the dashboard doesn’t need any code changes on your site. The changes will automatically reflect on your tab.
Go ahead, get a über cool tab and an entire feedback/support management tool for your website. Oh yes, for FREE! Sign-up today for WebEngage.
Stay tuned. We love you!
Curious!! Can one integrate like, the language of “Feedback” tab will change with the language selected for the website??
No Prakash. The button needs to be pre-created. We don’t translate, instead we expect our customers to tell us the translated version.
Wow! I love the speed with which you guys are rolling out new features. And this one specifically is just sexy. Hey, so if my tab looks nicer than these guys’ would you add my website in the list above?
Sure, why not? Show us what you got!