We are pleased to announce that our 700th customer signed-up for WebEngage (at the time of writing this post). Yay! We have raced to this number just within 3 months of our public launch.
As we continue to improve our offering, it would really be nice to hear from you about our product. We are now looking for geeky, unbiased reviews of WebEngage. If you wish to spend some time to give the product a go, please let us know. We’ll host all reviews (good or bad) on our blog. Please note that the review should focus on features inside WebEngage dashboard and the way it works on a customer’s website.
Existing customers can write their reviews on Firmology. The new ones can sign up on WebEngage for the Standard Plan (you won’t be asked to pay) and start using the product before reviewing. Need more info? Ask us.
As a token of gesture, we’ll offer top 5 reviewers a 1 year FREE subscription for our Standard Plan.
Stay tuned. We love you!
WOWed by the survey tool … so far.
Why WOW
1. I didn’t need to redeploy the “new” code
2. UI for fairly comprehensive set of survey options organized in a very intuitive and easy
I suggest
1. Include the survey result in the email alert … save us a click please
2. Why not add comments feature (a.k.a DISQUS) … so we have it all in one solution?
3. Have one universal inbox … so we can see feedbacks, survey and anything else in the future all in one inbox
Good stuff. Keeep going.
Thanks Sridhar. We have worked hard to make it that way (simple and intuitive). Answers to your questions below -
> 1. Include the survey result in the email alert … save us a click please
Yeah, this is in our list. Customizable email frequency and multi-question surveys compound the problem of making it all fit in the one single email. We are at it.
> 2. Why not add comments feature (a.k.a DISQUS) … so we have it all in one solution?
We have been suggested this multiple times Sridhar. Unfortunately, it doesn’t fit into our bigger product roadmap.
> 3. Have one universal inbox … so we can see feedbacks, survey and anything else in the future all in one inbox
We made sure that your dashboard contains all the data in one place. Feedback and Surveys are two tangible offerings inside WebEngage. They have their own propositions. While the majority of our customers use both of these, there are some who just use one of them. Also, you’d have noticed that the kind of anlaytics and reporting associated with both these products are very very different. Hence, choosing separate inboxes for these was an obvious choice for us.
Truly appreciate you taking time out to pilot WebEngage surveys on Open2Save.com. Look forward to an engaging relationship
Cool.
I’d still cast my vote for one solution to handle all interactions on a site or mobile
Takes away a lot of issues tracking and responding across platforms … not to mention benefits of one API, one trusted provider etc.
I agree. We’ll do our bit. And yes, mobile is in the plan
We love WebEngage. It’s quick and easy to integrate; and effectively solves our business problem of distributing and navigating user feedback to the team. We love them more because the people behind WebEngage are responsive to our feature requests.
WebEngage is extremely convenient. Having it integrated with our website gives our visitors the right picture about how we value their feedback and love interacting with them.
Good Stuff!!
Good going guys! Getting feedbacks and conducting surveys is easy, thanks to web-engage! The UI is simple and intuitive, the hard work is apparent.
We made good use of the brilliant survey tool to get some invaluable insights in our quest to improve conversions. We particularly love the short surveys, it helps us get instant feedback on specific features/changes we introduce.
WebEngage has been fantastic for our website. We could deploy a feedback tool in minutes. An intuitive dashboard to manage feedback and surveys made it all the more better. Keep up the good work guys.
Excellent growth! We at Ayojak love WebEngage as it has reduced our customer support pain: it is damn easy for event attendee to send feedback via widget. Also we use dedicated surveys to gather feedback/suggestions from our event organizer. WebEngage is our 360 degree online customer touch point.
Most importantly, WebEngage team is fabulous on how they take on suggestions and improve steadily. I am sure they will rock.
Fairly useful tool and smartly made. Design is good – easy to navigate, intuitive, and configuring surveys and feedback is quick. Business wise, some initial experimentation with Survey tool has been very insightful.
I’d definitely recommend a try.