Your WebEngage dashboard now supports adding multiple administrators for a website. You can add any number of such admins or account managers based on your plan. There is a set of pre-defined features that you can restrict the access of such administrators to. E.g. Feedback inbox management, feedback configuration management, feedback styling & email template management, survey management, survey response management etc. Some screenshots to illustrate this better -
Adding an admin and assigning features
We send an email to this user and ask him/her to cofirm the add
Manage administrators at Settings > Widget Configuration > Administration
Still thinking why do you need multiple admins? We have a couple of reasons. You can add account managers for your website to -
- recieve and reply to incoming feedback via multiple people.
- let your creative folks manage the design and styling aspects of feedback and surveys without you having to share your email/pswd with them.
- let your marketing team access all surveys, responses and analytics.
- let someone else manage your entire account when you are holidaying
On a different note, we are hiring. Please spread the word for us.
Stay tuned. We love you!